Shipping Policy
Everything you need to know about delivery of your VASTHRA order.
1. Shipping Availability
VASTHRA currently delivers products within India. We aim to provide reliable and convenient delivery to customers across eligible locations.
2. Order Processing
Orders are processed after successful payment confirmation. Processing time may vary depending on product availability, order volume, and other operational factors.
3. Delivery Time
Estimated delivery time may vary depending on the delivery location, courier service, weather conditions, public holidays, and other circumstances beyond our control.
The estimated delivery period shown during checkout or communicated by VASTHRA should be considered an estimate and not a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed before you complete your order. Shipping charges may vary depending on the order value, delivery location, or applicable promotional offers.
5. Tracking
Where tracking information is available, it may be provided to the customer after the order has been dispatched.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including the correct name, phone number, house details, city, state, and PIN code.
VASTHRA may not be responsible for delays or failed delivery caused by incorrect or incomplete address information provided by the customer.
7. Delayed or Failed Delivery
Delivery may occasionally be delayed due to circumstances such as severe weather, transportation disruptions, operational issues, public holidays, or other events beyond our reasonable control.
If a delivery attempt fails, the customer may need to coordinate with the delivery service or VASTHRA to arrange further delivery.
8. Damaged Packages
If you receive a package that appears damaged or tampered with, please contact VASTHRA customer care as soon as possible and provide photographs or other relevant details.
9. Contact Us
For shipping-related questions, please contact us at:
